Support
Help & FAQ
Most questions are answered below. If you don't find what you need, get in touch — every email is read.
Email: support@mawapa.app
Typical response time: 1–2 business days.
How do my sessions sync between devices? +
Tally Hoops uses iCloud (CloudKit) to keep sessions, goals, achievements, and records in sync across iPhone and Apple Watch. As long as you're signed in with the same Apple ID and have iCloud enabled for Tally Hoops in Settings, syncing happens automatically.
Why does the Watch app ask for HealthKit permission? +
HealthKit permission lets Tally Hoops record your shooting sessions as workouts — they count toward your Activity rings and capture heart-rate zones, calories, and distance. None of this data is sent off-device or to anyone but Apple Health.
How do I export my data? +
From iPhone: Settings → Data → Export. You'll get a JSON file with every session, shot, goal, and achievement. Video files can be exported individually from each session detail screen.
How do I delete my account or all my data? +
There's no account to delete — your data lives in your iCloud, not on our servers. To wipe everything: Settings → Data → Delete All Data. To remove from iCloud: Settings → [your name] → iCloud → Manage Account Storage → Tally Hoops → Delete Data.
How do I report a bug or request a feature? +
Email feedback@mawapa.app — every message gets read. For bugs, including a screen recording or screenshot helps a lot.